Norton Rixson External Customer Relations and Technical Support_43530

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Customer Relations And Technical Support

Monroe, NC

Main Number: 877-974-2255

Customer Support Services

Our distributor customers are encouraged to visit www.connect.assaabloy.com or contact your Customer Support Specialist for help with any of the following:

  • Expedited Orders
  • Customer Care and Returned Goods Forms within 24 Hours of Receipt
  • Inquiries on Order Status, Tracking Information, Pricing
  • Order Changes/Cancellations
  • Delayed Order Notifications (DONs) follow-up as needed
  • Product Availability/Lead Times

(877) 974-2255 x 2 techsupport.nortonrixson@assaabloy.com

Lynn Higgins (203) 603-5948
(203) 450-1211 - mobile
lynn.higgins@assaabloy.com
Manager of Customer Service
Tim Medlin (877) 974-2255 tim.medlin@assaabloy.com
Customer Support Specialists - see territory map on page 2
Jessica Kennington
(A08, A13, A15, A16, A32, A43, A44)
Casie Luther
(A01, A21, A31, A37, A38, A39)
Stacy Staples
(A02, A03, A07, A22, A27, A28)
Order Entry
Manager E business
Bethany Cordeiro (203) 492-4271 bethany.cordeiro@assaabloy.com
Technical Support

Visit https://go.nortondoorcontrols.com/76b0ef for the latest version of this document. Please distribute throughout your business.

Customer Relations And Technical Support

Monroe, NC

ASSA ABLOY Door Security Solutions® Sales Regions

Since 1880, Norton Rixson door controls have been an integral part of schools, hospitals, and businesses around the globe. When you need products and people that perform at the highest level, rely on Norton Rixson – From Open to Close.