Downloading to multiple Networx Locks using the DL-Windows Wireless Button

ALARM LOCK

345 Bayview Avenue, Amityville, New York, U.S.A. 11701 For Sales and Repairs 1-800-ALA-LOCK • For Technical Service 1-800-645-9440 Fax: 631-789-3383 • info@alarmlock.com

Note: Technical Service is for security professionals only

ALARM LOCK Tech Support TECH NOTE

Date: Thursday, July 22, 2010

Subject: Downloading to multiple Networx Locks using the DL-Windows Wireless Button

Models: DL-Windows software version 4.1.88 and prior

We have identified an issue when downloading to multiple Networx locks using the Wireless button (opens the Wireless Locks screen) in DL-Windows for versions 4.1.88 and prior.

The issue occurs in the Account Tree "white box" area that displays all locks in an Account. When none of the Networx locks displayed are highlighted and the download process is started using the Wireless button, the physical locks may lose all User Codes programmed and stop functioning until each Networx lock receives a correct lock program. If this does occur, it can be corrected by simply expanding the Account Tree in the "white box" area (click "+" to expand the Account list), then click to highlight ANY Networx lock shown before using the Wireless button to start the download process (in the Wireless Locks screen).

Another solution is to download to each lock individually . Click to highlight a single Networx lock in the Account list, click the Comm button and click Communicate with current Network lock . The DL-Windows Network Lock Comm Screen opens, allowing the download to be sent to the selected lock.

This issue will be corrected in the next release of DL-Windows.