Alarm Lock Runtime Error Message Appears when Launching DL-Windows 4.1.96
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ALARM LOCK
345 Bayview Avenue, Amityville, New York, U.S.A. 11701 For Sales and Repairs 1-800-ALA-LOCK • For Technical Service 1-800-645-9440
Fax: 631-789-3383 • info@alarmlock.com Note: Technical Service is for security professionals only
ALARM LOCK Tech Support
Date: Thursday, September 25, 2014
Subject: "Runtime Error" Message Appears when Launching DL-Windows
Models: DL-Windows V4.1.96
If a "Runtime Error" message appears when trying to launch DL-Windows V4.1.96, it is likely due to a corruption with one or more of the saved .ADF database files (.ADF files are created when you create new Accounts within DL-Windows). If you backed up your DL-Windows accounts prior to receiving this error message, the best solution is to try to import the database files back into DL-Windows.
If importing previously saved database files back into DL-Windows does not solve this issue, then the only other option is to remove all .ADF files within the DL-Windows folder. Without .ADF files in the correct path, DL-Windows will open without displaying any Accounts or Lock Profiles, but new lock Accounts and Lock Profiles may be created, and the Global Users screen may be re-populated.
| Name | Date modified | Туре | Size |
|---|---|---|---|
| L Card DLL's | 12/9/2013 11:45 A | File folder | |
| Export | 3/25/2014 4:41 PM | File folder | |
| Firmware | 12/9/2013 11:46 A | File folder | |
| ル Help | 12/9/2013 11:45 A | File folder | |
| | Import | 12/9/2013 11:46 A | File folder | |
| Network | 12/9/2013 11:46 A | File folder | |
| Original Files | 1/6/2014 10:13 AM | File folder | |
| Acct1.adf | 3/25/2014 12:07 PM | ADF File | 498 KB |
| Acct1_Log.adf | 3/25/2014 12:06 PM | ADF File | 134 KB |
| AcctList.adf | 3/7/2014 11:26 AM | ADF File | 64 KB |
| AddSerial | 1/27/2009 10:48 A | Text Document | 1 KB |